Help Center

How Can We Help?

Browse the topics below to find the right contact or resource. Most requests are handled via email — we respond within 24–48 hours on business days.

support@gran360.comMon–Fri, 9 AM – 5 PM WATResponse within 24–48 hours
Topics

What Do You Need Help With?

General Inquiry

Questions about Gran360 features, how the app works, or anything else.

Email us

Technical Support

App crashes, bugs, login issues, or anything not working as expected.

Email us

Billing & Subscriptions

Payment issues, subscription changes, refund requests, and billing queries.

Email us

Account Deletion

Request to permanently delete your Gran360 account and all associated data.

View deletion guide

Delete Specific Data

Request removal of specific data types without deleting your entire account.

View data deletion guide

Privacy Concerns

NDPR requests, data access, portability, or any privacy-related matters.

Email us

Check the FAQ First

Many common questions about Gran360 features, subscriptions, and safety tools are already answered in our FAQ.

Browse FAQ

In an Emergency?

Gran360 support cannot respond to emergencies. Always contact local authorities directly for urgent safety situations.

Nigeria Emergency Number

112

Police · Fire · Medical