Your Data Rights

Delete Your Data

You have the right to request deletion of specific data without deleting your entire account. Under NDPR and global privacy standards, we honour all data deletion requests within 30 days.

Data Types

What Data You Can Request to Delete

Location & Journey Data

GeoFence tracking history, GPS coordinates, journey logs, and stuck-in-transit records.

Community Reports

Incident reports, scam reports, and missing person alerts you submitted.

Contacts & Relationships

Trusted contacts, family members, and GeoFence monitoring relationships.

Notifications & Alerts

Alert history, safety warnings received, and notification preferences.

Activity & Gamification

XP points, badges, leaderboard entries, and community contribution history.

Profile Information

Name, phone number, profile photo, and account preferences.

Process

How to Request Data Deletion

Specific data deletion requests are handled by our support team. Email us and we'll take care of it within 30 days.

01
01

Email Us

Send an email to support@gran360.com from your registered address with subject: "Data Deletion Request". Specify which data type(s) you want removed.

02
02

We Verify

We confirm your identity to protect your account from unauthorised deletion requests.

03
03

Data Deleted

Specific data removed within 30 days. A confirmation is sent to your registered email address once complete.

NDPR Compliance

Your Privacy Rights

Right to Erasure

Request deletion of your personal data at any time, without giving a reason.

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Request correction of any inaccurate or incomplete data.

Right to Portability

Request your data in a machine-readable format to transfer to another service.

Submit a Data Deletion Request

Email us from your registered address and specify which data you'd like deleted.

We respond within 5 business days and complete all requests within 30 days.

Email support@gran360.com
NDPR Compliant 30-Day Processing Full Transparency